Elvyn manual

Quick starts

Quick start for students

Ten steps for your first conversation with a simulated patient. Each step links to the chapter that explains it.

The ten steps

  1. Sign in. Open the address your course staff gave you, enter the email on the course list and press Send sign-in code. Type the six-digit code from your email. See 2.1 Signing in.
  2. Pick a case. Cases shows your Conversation time left and one card per patient. The length on the card is the real length of your next conversation. Press Prepare. See 3.2 Minutes.
  3. Read the brief. It gives your role, the setting and what to find out. Nothing on this page uses your conversation time. See 4.2 The brief.
  4. Choose the language and microphone. Pick the conversation language. Use Open microphone in a quiet room, Push to talk in a noisy one. See 4.3 Language and microphone.
  5. Test your microphone. Press Test microphone, allow the browser’s request, and wait for Working. See 4.4 The microphone test.
  6. Decide what is kept. With Keep this conversation on, you can download the transcript for the cohort’s keeping period. Off, nobody can download it. See 3.3.3 Keep this conversation.
  7. Tick the three statements and start. Then press Start conversation. The clock starts when the patient connects. See 4.7 The Start bar.
  8. Talk. Use a headset, let the patient finish before you speak, and keep the tab open: reloading or closing the page ends the conversation. Press End when you are done. See 5. The conversation.
  9. Download the transcript. On the summary, press Download transcript, or later from Sessions, until the date it shows. See 6.3 Downloading the transcript.
  10. Answer the survey. It takes a minute or two and every question is optional. See 6.4 The survey.

If something goes wrong

  • Not on a course list: you signed in with another address. Sign out and use the one your course staff have.
  • Microphone blocked: allow it in the address bar, then press Test again.
  • Charged less than your clock: you are charged the time the avatar service reports, which can be shorter.

Everything else is in 9. Troubleshooting. Use fictional details only: the patient is generated by AI and can be wrong.